• #197 Tenant Disputes Security Deposit Withholding - what do you do??

  • #196 2024 Year-end Owner Letter

  • #195 Should Landlords Offer Move-In Specials

  • #194 Why Your Property Won't Rent

  • #193 The Biggest Lie In The Property Management Industry

  • #192 I want to use my own vendors"... the owner said

  • #191 Prepare Investors To Lose Money

  • #190 Metrics & KPIs For Property Managers: 6 things you need to track

  • #189 When To Make Your First Hire

  • #188 Should You Manage Condos?

  • #187 Can A PM Company Run On Autopilot?

  • #186 This Is Where Your Next Real Estate Sale Will Come From

  • #185 STOP Overcoming Objections.... and instead focus on setting expectations

  • #184 What to do when the vacant property won't rent and the owner won't reduce the price

  • #183 Is Real Estate Still A Good Investment?

  • #182 Tips For Hiring A Property Manager

  • #181 Where To Find Rental Rate Comps

  • #180 How To Bid To Manage Multi-family Property

  • #179 Renewals over rent increases - Why PMs should focus on renewals in 2024

  • #178 How To Do A Security Deposit Return.... and stay legally compliant

  • #177 Owner Leads: how to follow up

  • #176 Accidental Landlords & Property Investors: how to market to each

  • #175 Why We Are Not Expanding Into New Markets... and neither should you

  • #174 How To Deliver Bad News To Owner-Clients

  • #173 How Many Doors Should You Expect To Lose In 2024

  • #172 Will Rents Decline In 2024?

  • #171 What To Include In Your Year-End Owner Letter

  • #170 Top Tip To Be Successful In The Property Management Business

  • #169 Owner & Tenant Handbook: Where To Get One

  • #168 Where Owner Leads Will Come From In 2024

  • #167 Can I Sell My Property Management Company.... and how much is it worth?

  • #166 Should Owners Be Involved In The Lease Renewal Process?

  • #165 Top 3 Property Management Agreement Clauses

  • #164 Should You Manage Furnished Properties

  • #163 Pre-Screening Vendors - a fast and easy way

  • #162 How many rental applications should it take to get a vacant property rented?

  • #161 1 Point of Contact For Every Owner: and other philosophies of property management

  • #160 6 Numbers To Measure The Success Of Your PM Business

  • #159 What Is A Good Delinquency Rate And How To Measure It

  • #158 When To Sign The Property Management Agreement

  • #157 When Owners Bring Their Own Tenant

  • #156 How To Calculate Your Fee To Manage A Commercial Property

  • #155 How To Get New Clients

  • #154 Why Property Managers Should Be Concerned About The Banking Crisis

  • #153 Why Tiered Pricing Is Stupid For Property Managers

  • #152 How to say 'no' to a potential owner-client

  • #151 How To Fire An Existing Owner-Client

  • #150 Can You Collect 12 Months of Rent Upfront?

  • #149 Property Management Goals For 2023: 3 Questions To Consider

  • #148 Should You Manage A Property Also Listed For Sale?

  • #147 Owners Won't Make Repairs?

  • #146 Will Rents Decline In 2023?

  • #145 How To Reduce Owner Churn

  • #144 Overcoming New-Client Objections

  • #143 What To Do - When You Don't Know What To Do

  • #142 Your PM Business Is About To Boom!

  • #141 What To Communicate To Owners When Properties Turnover

  • #140 You Are NOT In The Property Management Business!

  • #139 How To Give Vacancy Updates To Owners

  • #138 How To Calculate A Rent Increase

  • #137 Should I Manage Properties With Home Warranties?

  • #136 The First Question To Ask Every Owner-Client

  • #135 Return Of The Accidental Landlord

  • #134 Should I Guarantee Property Inspections?

  • #133 A Property Management Fairy Tale

  • #132 Should I Continue Managing A Property Through The Sale Process?

  • #131 Can I 'PAUSE' My Property Management Agreement?

  • #130 Owner Reserves - how much should they be?

  • #129 Cash For Keys: What Is It & How To Explain To An Owner-Client

  • #128 Stop WOWING Your Tenants

  • #127 When To Charge A Risk Premium

  • #126 How To Explain A Rent Increase To A Tenant

  • #125 Why We Don't Prelease Vacancies

  • #124 How Long To Hold A Vacancy Without A Deposit

  • #123 How To Grow Your Property Management Business In 2022

  • #122 How To Prepare Your Owner-Clients For Inflation

  • #121 What Property Managers Can Learn From Zillow Exiting The Home Flipping Business

  • #120 How Clean Should Your Rental Be?

  • #119 Owner Negative Balance - can you avoid it?

  • #118 What is a Lease Assignment?

  • #117Who Should Approve The Tenant?

  • #116Should You Negotiate Your PMA?

  • #115Golden Rule of Maintenance For a PM

  • #114How To Interview An Owner

  • #113Why VAs (Virtual Assistants) Fail

  • #112How To Fire An Owner-Client

  • #111All My Owners Are Selling - What Should I Do !?

  • #110Should Owners Get Keys?

  • #1093 Words To Delete From Your PM Website

  • #108What To Do When Your Client Wants Multiple Bids

  • #107 Phone VS E-mail - When To Use Each One

  • #106 Pros & Cons of BIG Owner-Clients

  • #105 How to Never Get Sued

  • #104 7 Most Important Words For Your Owner-Clients

  • #103 When To Hire Your #2

  • #102 Top 5 Books For Property Managers

  • #101 Which is the better property management client?

  • #100 Why Real Estate Agents Fail At Property Management

  • #99 How To Fix Your PM Maintenance Problems

  • #98 When To Charge A Set-Up Fee

  • #97 Why Make-Ready Checklists Fail

  • #96 Property Manager Job Description

  • #95 I Didn't Follow The Checklist - and this is what happened

  • #94 Who Are You Designed To Serve?

  • #93 Is It A Mistake To Accept Any Client?

  • #92 When To Stop Growing Your Business

  • #91COVID-19 Update For Property Managers - Sept 2020

  • #90Owner Lead Follow-up Strategies

  • #89Repairs vs Improvements: What Every PM Needs To Know

  • #88 5 Things Every PM Should Track Monthly - and you are not doing it!

  • #87 Flat Fee vs Percentage: What Management Fee Structure is Best?

  • #86 Why Your Owner-Client Hates You

  • #85 When To Share Your PMA With A New Prospective Owner-Client

  • #84 Start Looking For Trouble!

  • #83 What McDonalds Taught Me About Property Management

  • #82 3 Creative Ways To Help Your Tenants During COVID-19

  • #81 Why You Should NOT Renew A Lease During COVID-19

  • #80 Coronavirus Update: 5 Things Every PM Should Do

  • #79 Should You Evict A Tenant During The Coronavirus Event?

  • #78 Should The Owner Be Involved In The Sec Dep Return

  • #77 4 Things You Should Never Say To Your Tenant

  • #76 3 Things You Should Never Say To Your Owner-Client

  • #75 Top 5 Checklists For Your PM Business

  • #74 How To Internalize Ex-Tenant Collections

  • #73 What To Do When A Tenant Does Not Pay Rent

  • #72 Pros and Cons of In-House Maintenance

  • #71 How Many Showings Should It Take To Rent A Vacancy

  • #70 Most Important Customer Service Policy

  • #69 4 Signs The Owner May NOT Be A Good Fit

  • #68 Wear & Tear vs Damages

  • #67 What To Bring To A Prospective Owner Meeting

  • #66 Google My Business: 6 Ways To Maximize Your Exposure

  • #65 What Is An Average Rent Delinquency Rate?

  • #64 Coaching - Monthly & Affordable!

  • #63 Should You Require Renters Insurance?

  • #62 Should You Manage Any Property?

  • #615 Lease Only Tips

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  • #60 5 Reason To Do Video Content Marketing

  • #59 How To Stop Owners From Doing Their Own Maintenance

  • #58 What Is Rent Ready?

  • #57 How Much To Budget For Repairs

  • #56 3 Reason Not to Pre Advertise Rentals

  • #55 How To Process Applications For Low Income Housing

  • #54 How to Respond to "How much do you charge?"

  • #53 4 Lease Renewal / Move Out Tips

  • #52 When You Should NOT do a Sec Dep Return

  • #51 How To Get Multiple 5-Star Online Reviews - FAST!

  • #50 3 Questions To Determine If You Are Built To Grow in 2019?

  • #49 How To Sell Your Property Management Company with Mike Giallanza

  • #48 How to Profit From Roommate Changes

  • #47 3 Secrets To 40 Years in the PM Business

  • #46 What To Do When You Discover An Unauthorized Pet

  • #45 Top 5 Lease Agreement Clauses - Part 2

  • #44 When to Fire A Property Management Employee

  • #43 How to Deal With Difficult Owner-Clients

  • #42 Why the New Client Chose Us

  • #41 Why We Don't Renew Tenant Lease Agreements

  • #40 How Much Is In Your PM Vault?

  • #39 Do You Want to Buy My PM Company?

  • #38 The 5 Biggest Mistakes I Made as a PM

  • #37 How to Increase the Rent on a Lease Renewal

  • #36 Get More Business From Outside RE Agents

  • #35 How to Interview a Prospective Employee

  • #34 How to Get More Online Reviews

  • #33 5 Things To Put In Your Vendor Contract

  • #32 5 Maintenance Process Tips

  • #31 Is it Possible to Show a Vacancy Without an Agent Present?

  • #30 5 Steps to Organize Your PM Business - Part 1

  • #29 5 Steps to Organize Your PM Business - Part 2

  • #28 How To Increase Your Late Fee Income

  • #27 6 Ways Property Video Tours Will Improve Your Business

  • #26 5 Tips for Property Inspections

  • #25 4 Ways to Create More Time in Your Day

  • #24 4 Questions to Improve Your PM Business

  • #23 What insurance do you need for your PM Business

  • #22 Pros & Cons of Managing Subsidized Rentals

  • #21 6 Questions to Ask Before You Show a Vacancy

  • #20The 1 Equation to Know When Working with Real Estate Investors

  • #19 Top 5 Lease Agreement Clauses - Part 1

  • #18 Should a Property Manager SELL Real Estate

  • #17 Why You Should Never Charge a Pet Deposit

  • #16 The Best Marketing Idea You Are NOT Doing

  • #15 Should Your Owner-Client Select The Tenant

  • #14 Top 5 Management Agreement Clauses

  • #13 Stop Hiring and Start Recruiting

  • #12 How to inspire your employees to perform

  • #11 Is the Property Management Industry Collapsing

  • #10 Top 5 Tech tools for your PM Business

  • #9 How to Respond to Online Reviews

  • #8 System Manuals For Property Managers

  • #7 When You Should Approve a Registered Sex Offender as a Tenant

  • #6 Finding the Hidden Money in your Property Management Company

  • #5 2 Reasons your Management Agreement Should be a Month-To-Month Term

  • #4 How to Deal with Service Animal Requests

  • #3 Compliance Strategies for Service Animal Requests

  • #2 4 Questions for a Prospective Property Owner-Client

  • #1 How to Fire a Bad Property Management Owner-Client