#198 Why We No Longer Offer Lease-Only Services

#197 Tenant Disputes Security Deposit Withholding - what do you do??

#196 2024 Year-end Owner Letter

#195 Should Landlords Offer Move-In Specials

#194 Why Your Property Won't Rent

#193 The Biggest Lie In The Property Management Industry

#192 I want to use my own vendors"... the owner said

#191 Prepare Investors To Lose Money

#190 Metrics & KPIs For Property Managers: 6 things you need to track

#189 When To Make Your First Hire

#188 Should You Manage Condos?

#187 Can A PM Company Run On Autopilot?

#186 This Is Where Your Next Real Estate Sale Will Come From

#185 STOP Overcoming Objections.... and instead focus on setting expectations

#184 What to do when the vacant property won't rent and the owner won't reduce the price

#183 Is Real Estate Still A Good Investment?

#182 Tips For Hiring A Property Manager

#181 Where To Find Rental Rate Comps

#180 How To Bid To Manage Multi-family Property

#179 Renewals over rent increases - Why PMs should focus on renewals in 2024

#178 How To Do A Security Deposit Return.... and stay legally compliant

#177 Owner Leads: how to follow up

#176 Accidental Landlords & Property Investors: how to market to each

#175 Why We Are Not Expanding Into New Markets... and neither should you

#174 How To Deliver Bad News To Owner-Clients

#173 How Many Doors Should You Expect To Lose In 2024

#172 Will Rents Decline In 2024?

#171 What To Include In Your Year-End Owner Letter

#170 Top Tip To Be Successful In The Property Management Business

#169 Owner & Tenant Handbook: Where To Get One

#168 Where Owner Leads Will Come From In 2024

#167 Can I Sell My Property Management Company.... and how much is it worth?

#166 Should Owners Be Involved In The Lease Renewal Process?

#165 Top 3 Property Management Agreement Clauses

#164 Should You Manage Furnished Properties

#163 Pre-Screening Vendors - a fast and easy way

#162 How many rental applications should it take to get a vacant property rented?

#161 1 Point of Contact For Every Owner: and other philosophies of property management

#160 6 Numbers To Measure The Success Of Your PM Business

#159 What Is A Good Delinquency Rate And How To Measure It

#158 When To Sign The Property Management Agreement

#157 When Owners Bring Their Own Tenant

#156 How To Calculate Your Fee To Manage A Commercial Property

#155 How To Get New Clients

#154 Why Property Managers Should Be Concerned About The Banking Crisis

#153 Why Tiered Pricing Is Stupid For Property Managers

#152 How to say 'no' to a potential owner-client

#151 How To Fire An Existing Owner-Client

#150 Can You Collect 12 Months of Rent Upfront?

#149 Property Management Goals For 2023: 3 Questions To Consider

#148 Should You Manage A Property Also Listed For Sale?

#147 Owners Won't Make Repairs?

#146 Will Rents Decline In 2023?

#145 How To Reduce Owner Churn

#144 Overcoming New-Client Objections

#143 What To Do - When You Don't Know What To Do

#142 Your PM Business Is About To Boom!

#141 What To Communicate To Owners When Properties Turnover

#140 You Are NOT In The Property Management Business!

#139 How To Give Vacancy Updates To Owners

#138 How To Calculate A Rent Increase

#137 Should I Manage Properties With Home Warranties?

#136 The First Question To Ask Every Owner-Client

#135 Return Of The Accidental Landlord

#134 Should I Guarantee Property Inspections?

#133 A Property Management Fairy Tale

#132 Should I Continue Managing A Property Through The Sale Process?

#131 Can I 'PAUSE' My Property Management Agreement?

#130 Owner Reserves - how much should they be?

#129 Cash For Keys: What Is It & How To Explain To An Owner-Client

#128 Stop WOWING Your Tenants

#127 When To Charge A Risk Premium

#126 How To Explain A Rent Increase To A Tenant

#125 Why We Don't Prelease Vacancies

#124 How Long To Hold A Vacancy Without A Deposit

#123 How To Grow Your Property Management Business In 2022

#122 How To Prepare Your Owner-Clients For Inflation

#121 What Property Managers Can Learn From Zillow Exiting The Home Flipping Business

#120 How Clean Should Your Rental Be?

#119 Owner Negative Balance - can you avoid it?

#118 What is a Lease Assignment?

#117Who Should Approve The Tenant?

#116Should You Negotiate Your PMA?

#115Golden Rule of Maintenance For a PM

#114How To Interview An Owner

#113Why VAs (Virtual Assistants) Fail

#112How To Fire An Owner-Client

#111All My Owners Are Selling - What Should I Do !?

#110Should Owners Get Keys?

#1093 Words To Delete From Your PM Website

#108What To Do When Your Client Wants Multiple Bids

#107 Phone VS E-mail - When To Use Each One

#106 Pros & Cons of BIG Owner-Clients

#105 How to Never Get Sued

#104 7 Most Important Words For Your Owner-Clients

#103 When To Hire Your #2

#102 Top 5 Books For Property Managers

#101 Which is the better property management client?

#100 Why Real Estate Agents Fail At Property Management

#99 How To Fix Your PM Maintenance Problems

#98 When To Charge A Set-Up Fee

#97 Why Make-Ready Checklists Fail

#96 Property Manager Job Description

#95 I Didn't Follow The Checklist - and this is what happened

#94 Who Are You Designed To Serve?

#93 Is It A Mistake To Accept Any Client?

#92 When To Stop Growing Your Business

#91COVID-19 Update For Property Managers - Sept 2020

#90Owner Lead Follow-up Strategies

#89Repairs vs Improvements: What Every PM Needs To Know

#88 5 Things Every PM Should Track Monthly - and you are not doing it!

#87 Flat Fee vs Percentage: What Management Fee Structure is Best?

#86 Why Your Owner-Client Hates You

#85 When To Share Your PMA With A New Prospective Owner-Client

#84 Start Looking For Trouble!

#83 What McDonalds Taught Me About Property Management

#82 3 Creative Ways To Help Your Tenants During COVID-19

#81 Why You Should NOT Renew A Lease During COVID-19

#80 Coronavirus Update: 5 Things Every PM Should Do

#79 Should You Evict A Tenant During The Coronavirus Event?

#78 Should The Owner Be Involved In The Sec Dep Return

#77 4 Things You Should Never Say To Your Tenant

#76 3 Things You Should Never Say To Your Owner-Client

#75 Top 5 Checklists For Your PM Business

#74 How To Internalize Ex-Tenant Collections

#73 What To Do When A Tenant Does Not Pay Rent

#72 Pros and Cons of In-House Maintenance

#71 How Many Showings Should It Take To Rent A Vacancy

#70 Most Important Customer Service Policy

#69 4 Signs The Owner May NOT Be A Good Fit

#68 Wear & Tear vs Damages

#67 What To Bring To A Prospective Owner Meeting

#66 Google My Business: 6 Ways To Maximize Your Exposure

#65 What Is An Average Rent Delinquency Rate?

#64 Coaching - Monthly & Affordable!

#63 Should You Require Renters Insurance?

#62 Should You Manage Any Property?

#615 Lease Only Tips

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#60 5 Reason To Do Video Content Marketing

#59 How To Stop Owners From Doing Their Own Maintenance

#58 What Is Rent Ready?

#57 How Much To Budget For Repairs

#56 3 Reason Not to Pre Advertise Rentals

#55 How To Process Applications For Low Income Housing

#54 How to Respond to "How much do you charge?"

#53 4 Lease Renewal / Move Out Tips

#52 When You Should NOT do a Sec Dep Return

#51 How To Get Multiple 5-Star Online Reviews - FAST!

#50 3 Questions To Determine If You Are Built To Grow in 2019?

#49 How To Sell Your Property Management Company with Mike Giallanza

#48 How to Profit From Roommate Changes

#47 3 Secrets To 40 Years in the PM Business

#46 What To Do When You Discover An Unauthorized Pet

#45 Top 5 Lease Agreement Clauses - Part 2

#44 When to Fire A Property Management Employee

#43 How to Deal With Difficult Owner-Clients

#42 Why the New Client Chose Us

#41 Why We Don't Renew Tenant Lease Agreements

#40 How Much Is In Your PM Vault?

#39 Do You Want to Buy My PM Company?

#38 The 5 Biggest Mistakes I Made as a PM

#37 How to Increase the Rent on a Lease Renewal

#36 Get More Business From Outside RE Agents

#35 How to Interview a Prospective Employee

#34 How to Get More Online Reviews

#33 5 Things To Put In Your Vendor Contract

#32 5 Maintenance Process Tips

#31 Is it Possible to Show a Vacancy Without an Agent Present?

#30 5 Steps to Organize Your PM Business - Part 1

#29 5 Steps to Organize Your PM Business - Part 2

#28 How To Increase Your Late Fee Income

#27 6 Ways Property Video Tours Will Improve Your Business

#26 5 Tips for Property Inspections

#25 4 Ways to Create More Time in Your Day

#24 4 Questions to Improve Your PM Business

#23 What insurance do you need for your PM Business

#22 Pros & Cons of Managing Subsidized Rentals

#21 6 Questions to Ask Before You Show a Vacancy

#20The 1 Equation to Know When Working with Real Estate Investors

#19 Top 5 Lease Agreement Clauses - Part 1

#18 Should a Property Manager SELL Real Estate

#17 Why You Should Never Charge a Pet Deposit

#16 The Best Marketing Idea You Are NOT Doing

#15 Should Your Owner-Client Select The Tenant

#14 Top 5 Management Agreement Clauses

#13 Stop Hiring and Start Recruiting

#12 How to inspire your employees to perform

#11 Is the Property Management Industry Collapsing

#10 Top 5 Tech tools for your PM Business

#9 How to Respond to Online Reviews

#8 System Manuals For Property Managers

#7 When You Should Approve a Registered Sex Offender as a Tenant

#6 Finding the Hidden Money in your Property Management Company

#5 2 Reasons your Management Agreement Should be a Month-To-Month Term

#4 How to Deal with Service Animal Requests

#3 Compliance Strategies for Service Animal Requests

#2 4 Questions for a Prospective Property Owner-Client

#1 How to Fire a Bad Property Management Owner-Client